> For the complete documentation index, see [llms.txt](https://wiki.wiforagri.com/wiki/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.wiforagri.com/wiki/wikieng/faq-frequently-asked-questions.md).
# FAQ - frequently asked questions
On this page, you will find our customers' most frequently asked questions with our best answers. For any further needs, rely on our Customer Service: Assistenza.WiForAgri.com
## How do I access WiForAgri services?
**From PC** simply enter the following web address from any Internet-connected device:
For an optimized browsing experience, we suggest using one of the following browsers: Mozilla Firefox or Google Chrome.
**From Smart-Phone** --> Download the [APP Mobile](https://play.google.com/store/apps/details?id=cc.lifely.agreetech) for Android devices
## I don't remember my username or password
* Your username is always the email address you provided during activation; if you don't remember it, contact us [**Servizio Clienti WiForAgri**](/wiki/wikieng/assistance.md)**;**
* • If you've forgotten your password, click on "**Forgot password?**" on the login page and follow the guided procedure.
## I need to change my password.
* Access your reserved area by logging in ();
* From the menu at the top right, where your name or email address appears, select "PROFILE" ;
* • Enter your new password twice and click "SAVE": your password has been successfully changed. Try logging in again with your new password.
